eHealth2go for MedStar Health

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Key Features

Functionality

Key features

Kete Waiora is built using globally tested technology that is proven to deliver what organisations in the health sector really need.

Engage

Video consults We bring patients and their health providers together using a secure video platform

Online appointment scheduling Send appointment requests and add calendar reminders to better manage appointments.

Text messaging solutions Quickly connect with multiple patients and staff, using easy-to-send health texts

Secure direct messaging Secure direct messaging helps health professionals collaborate with ease, and communicate quickly with patients

Reminders and alerts Help your patients remember their appointments with automated texts and emails

Every patient's health record, available on any device We make it easy for you and your patients to update and manage their records from anywhere, at any time

Patient-entered data Give your patients the power to track their own stats and enter additional information, helping create a more complete record

Wearable devices Let your patients record valuable health information through wearable devices, such as smart watches

Multi-lingual platform With five language options more Kiwis can interact in their first language

Data consent and sharing Your patients have ultimate control over who can view their health record and what data can be shared

Collaborate

Wearable devices Let your patients record valuable health information through wearable devices, such as smart watches

Remote patient monitoring Get every patient's full health story, so you can make the best remote care decisions

Patient centred care team Empower your patients to build a care team that supports them on their health journey

Chronic disease management We create better outcomes by connecting patients, whanau and the full health team

Shared decision making The input of your patients and their whanau are important factors in decisions about care. We make it easier to include more voices

Enable

Wearable devices Let your patients record valuable health information through wearable devices, such as smart watches

Add custom software solutions Our open API and third party development capability means you can customise Kete Waiora to best serve your organisation

Integrate with the health system Full integration with New Zealand's national health database provides every patient's full health story

Integrates with existing software systems Get up and running quickly and easily, with minimal time or cost implications

White label your platform Create a seamless experience for your patients and staff by using your own branding

Data analytics API Drawing insights from data using the power of analytics

Multi-platform functionality Patients records can be securely accessed from a variety of platforms, so you have access whether you are at work, at home or on the road

Security, privacy and compliance Patients records are kept securely, and patients have control over who can access their information

The Future

Our vision

We believe technology is the key to unlocking better health outcomes for New Zealanders - and we're here to make that happen.

Outcomes

How we help

Outcomes

Kete Waiora empowers you and your patients to engage in more meaningful kōrero that leads to better health outcomes.

For patients

Kete Waiora gives your patients access to their entire health record via a secure online account. This provides them with all the information they need to make the best decisions for their wellbeing.

For your organisation

Kete Waiora gives your team a complete insight into every patient's health story. This makes administering quality care a seamless experience for both patient and practice.

About

Who we are

About

Kete Waiora is New Zealand's digital health solution. Powered by Spark Health, it is the key to unlocking a seamless care experience for you and your patients.

Our Story

Our vision is to help create a healthier Aotearoa, using smart digital solutions. Meet the team driving Kete Waiora forward.

News & Insights

See our latest updates and articles about the future of digital healthcare in New Zealand.

Contact

Think Kete Waiora might be ideal for your organisation? Get in touch.

Home Case studies eHealth2go for MedStar Health

A collaborative approach to diabetes management

MedStar Health is a $4.4 billion not-for-profit, regional healthcare system with a network of 10 hospitals and 20 other health-related businesses across Maryland and the Washington, D.C., region. MedStar Health has a patient-first philosophy that combines care, compassion and clinical excellence with an emphasis on customer service. The Medstar Diabetes Institutes decided to pilot a study to determine whether a diabetic patient portal would help its most disadvantaged Type 2 diabetes patients and their providers better manage this disease.

Our platform provided tools for diabetic patients to collaboratively manage care with their providers and family members. Patients utilised OneTouch Glucometers that uploaded directly into the patient portal so that patients and providers could track readings and trends over time. For out-of-range readings, the patient and the care management team received alerts that facilitated action. In addition:

Care plans provided the necessary tools to take corrective measures to help manage clinical measures and improve overall care. Health journals enabled patients to see correlations between diet, exercise and outcomes.
Reports generated through the platform spurred value-added communication because a record of the time between office visits was captured through the portal.

The pilot was so successful that MedStar recently launched an updated version of the solution to reach a broader spectrum of their patient population. The new version includes a mobile interface for patients to access and monitor care more effectively and efficiently. A general wellness centre, heart failure centre and kidney centre were also added. Each of the disease centers incorporates personal health information, care plans and educational material specific to the intended cohort of patients.

This project has received numerous awards for its innovation with the Medstar population, including the 2011 Promising Practice Award of Excellence at the 4th American Diabetes Association Disparities Forum.

Outcomes

MedStar patients saw significant reduction in HbA1c (9.3% to 7.7%) and in Blood Glucose (181 mg/dl to 153 mg/dl) as well as positive increases in eHealth Literacy levels and patient satisfaction. During follow-up surveys and interviews, patients in the study said that they found ways to access computers, such as going to the library or a family member’s house because they saw the value in utilising the breadth of tools provided.

Additionally, the simplicity of the charts provided added value and increased usability. For example, if a patient’s Blood Glucose was too high, then it would appear in a color coded chart as out-of-range. By simply providing visual aid, patients who were out-of-range knew that they should consult their care plans. Messages were also automatically sent to the patient’s care management team at the patient’s discretion.